General conditions of sale

Rates: €580 per night for 2 to 6 guests (maximum); tourist taxes included. A minimum stay of 2 nights is required to experience LÂO.

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Special offer for stays of 5 nights or more: 10% discount.

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DIRECT BOOKING

Best rate guaranteed when booking directly at villalao.fr: Save up to 20% compared to online booking platforms.

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Booking and payment: Your reservation is confirmed upon receipt of payment. We strongly recommend purchasing cancellation insurance to cover any unforeseen circumstances.​

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NO BREAKFAST SERVICE AT LÂO

Our decision not to offer breakfast is a deliberate choice based on conviction, not an oversight. True luxury isn't about doing more; sometimes, it’s about doing less to offer you more. At LÂO, we have intentionally stepped away from conventional norms to preserve your privacy, preferences, and freedom. Here, there are no schedules to follow or rules to observe—only your own rhythm. You alone know what is right for you. Your well-being lies at the very heart of LÂO’s soul.

SERVICES

Any services ordered (chilled champagne, spa treatments, massages, private chef, wines) will be paid for directly upon your arrival and ONLY in cash so that we can allocate the cost to each service provider, as we do not have a card terminal.

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Couples Massages

Men will be massaged by a therapist trained by Luc Pouget, and simultaneously, women will be massaged either by Luc Pouget or one of his other therapists, depending on availability. If this second option is not possible, we must inform you when booking the Duo massage so we can reserve the therapists in advance. If a treatment is ordered, such as the ZEN Room, we will stack the two bed frames from that room to create the Duo massage tables.

Arrival and Departure

Check-in is from 4:00 PM , to be arranged in advance, and the villa must be vacated by 10:00 AM on the day of departure.

A departure between 10:00 AM and 11:00 AM will incur a €200 surcharge.

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Capacity and Access

MAXIMUM 6 PEOPLE To ensure everyone's comfort and safety, Villa LÂO cannot accommodate more than 6 people. Any request for a larger number of guests must have our prior written consent; without this consent, the reservation may be modified, charged at an additional cost, or cancelled.

CHILDREN: For safety reasons, young children are accepted under certain conditions and under the sole responsibility of their parents. If you are coming with children, a barrier will be installed on the terrace before your arrival, but this remains the responsibility of the parents. Access to the pool will be restricted to a height of 1.10 meters, also under the responsibility of the parents, and we will remove the sliding steps.

IMPORTANT: Smoking is prohibited inside, and pets are not allowed.

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Cancellation

- Free cancellation or rescheduling up to 30 days before arrival.

We strongly recommend purchasing cancellation insurance.

- Between 30 and 15 days before arrival: 50% refund of your booking.

- Less than 15 days before arrival, or in the event of a no-show or early departure: the full cost of the stay

is due.

- If the cancelled dates are re-booked under the same conditions, Villa LÂO may, at its discretion, issue a full or partial refund of the amounts retained.

- All requests must be confirmed in writing.

The 14-day right of withdrawal does not apply to stays with fixed dates (Article L221-28 of the Consumer

Code).

Any accidental damage will be billed based on the cost of repair by a qualified professional or

replacement with an identical item, plus a fee of €50 per hour for necessary travel.

Security Deposit

The tenant will pay a security deposit of €1000 via bank authorization. This amount is intended to cover any potential damage to the property, its fixtures, furnishings, and belongings, as well as any loss of keys or items noted during the move-out inspection. This security deposit will be released by the bank within 7 to 10 days of the tenant's departure, after deduction of any costs for necessary repairs or replacements, and any excessive cleaning fees. In case of any issues, the landlord will retain the deposit while obtaining repair estimates and agrees to justify any deductions with invoices or estimates corresponding to the repairs carried out. Any travel for an estimate or potential repair will be charged at a rate of €50 per hour and €1 per kilometer. If the tenant notices any poor condition upon moving in, they will be notified in writing. The renter acknowledges and accepts these conditions by signing the contract.

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Prohibition of Recording and Broadcasting
"The Tenant and their family or guests are strictly prohibited from making, recording, broadcasting, selling, or authorizing any audiovisual recording (photos, videos, livestreams, sound recordings) for commercial, promotional, or other purposes within or from the premises of Villa LÂO. Any recording made in violation of this prohibition will render the Tenant liable and will be required to compensate the Landlord for all damages incurred. The Landlord reserves the right to immediately terminate the stay and evict the individuals concerned in the event of a breach, without refund."